untungjpPrivacy Policy
This page describes what we collect when you use untungjp and how we keep that data protected. We operate an online entertainment platform available where local law permits, serving users across supported jurisdictions in Southeast Asia. Our privacy commitments reflect our responsibility to every account holder.
We at untungjp collect personal information only to deliver our service—account verification, payment processing, game delivery, and customer support. We do not sell your data. This policy outlines what we gather, how we use it, who may access it, and your rights.
What we collect on untungjp
We collect your email address, phone number, full name, date of birth, and identity document details when you open an account. These are required for account verification and compliance with local regulations. We also collect your payment method information—bank account details, e-wallet identifiers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet)—to process deposits and withdrawals.
Our untungjp platform logs your activity: game selections, bet history, session timestamps, and device information (IP address, browser type, operating system). We use this data to detect fraud, prevent account abuse, and improve service stability. We do not track your location beyond what your IP address reveals.
How we use your data
We use your personal information to verify your identity, process your payments, deliver games, and respond to your support requests. Our customer support team may access your account history to resolve disputes or answer questions about your account on untungjp. We also use aggregated, anonymized data to understand user behaviour and improve our platform.
Third-party processors
We share your payment details with payment processors and banks (mobile banking, local payment, online payment, e-wallet) to complete transactions. We may use third-party identity verification services to confirm your documents. These processors operate under their own privacy policies and are contractually bound to protect your data. We do not share your data with marketing firms or data brokers.
Cookies and tracking
We use cookies to keep you logged in and to remember your preferences on untungjp. These are session cookies (deleted when you close your browser) and persistent cookies (stored for up to 12 months). We do not use third-party tracking pixels or analytics cookies that follow you across other websites.
Your data is encrypted in transit and at rest. We undertake standard security practices to prevent unauthorized access.
Your rights and our commitments
We at untungjp respect your right to access, correct, and delete your personal data. You may request a copy of all information we hold about you by contacting our support team. You may ask us to update incorrect details or delete your account and associated data, subject to legal retention requirements (we may retain transaction records for up to seven years for compliance).
Our servers may sit outside your jurisdiction. Data transfers comply with applicable data protection law. We do not transfer your data to countries without adequate privacy safeguards unless you consent or law requires it.
We retain your data only as long as necessary to deliver our service and meet legal obligations. Once your account is closed, we delete personal information within 90 days, except where law requires longer retention. Payment records and game history may be kept for audit and dispute resolution.
Contact untungjp
If you have questions about our privacy practices or wish to exercise your rights, contact our support team. We respond to data requests within 30 days. Our service is available only where local law permits. If you believe we have mishandled your data, you may lodge a complaint with your local data protection authority.
Last updated: This policy reflects our current practices on untungjp. We may update it to reflect changes in our service or applicable law. We will notify you of material changes by email or by posting a notice on our platform.